Subscription Terms

1. Formation of Contract

1.1. When you place an order (“Order”), you will receive an acknowledgment confirming we received your Order (“Order Acknowledgment”). This does not mean your Order has been accepted. Acceptance occurs only when we send you an Order Confirmation, at which point a legally binding contract (“Contract”) is formed.

1.2. The Contract includes your Order, these Subscription Terms, the Website Terms of Use, any applicable payment terms, and our Privacy Notice.

1.3. We reserve the right to refuse or cancel any Order before acceptance. If your Order is canceled, we will refund any payments made.

1.4. Each accepted Order pertains only to the Services specified within it.

2. Price and Payment

2.1. Services may be purchased as one-time transactions or on a subscription basis. Prices are displayed on the Site and may change periodically.

2.2. Prices shown include applicable taxes unless otherwise stated. If taxes change after your purchase, we may adjust the total accordingly.

2.3. We strive for price accuracy but errors may occur. If we discover an error, we’ll notify you and offer the option to reorder at the correct price or cancel with a full refund.

2.4. Prices and charges may change at any time but will not affect existing active subscriptions.

2.5. Payment must be made using one of the approved payment methods listed on the Site (“Payment Method”).

2.6. Pre-Pay Services

(a) Pre-Pay Credits: You may pre-purchase credits (“Pre-Pay Credits”) to use Services up to your account balance. Your Payment Method will be charged immediately upon purchase.

(b) Service Credits: Certain Services may require purchase within a fixed timeframe. These credits expire once that period ends and are non-refundable once purchased.

(c) Pre-Pay Subscriptions: If you select a recurring pre-pay subscription, you authorize recurring charges until you cancel. You’ll choose a renewal amount (“Renewal Value”) and trigger level (“Renewal Level”) for automatic top-ups. Charges will occur when your balance reaches the Renewal Level. You will be notified before each renewal charge. Cancellations must occur before the next renewal date.

2.7. Quota Purchases: Some Services may require Quota Purchases paid in full at the time of order. These cannot be paid using Pre-Pay Credits or subscriptions. If your Order is not accepted, you will receive a full refund.

2.8. Alternative Payment Arrangements: We may allow alternative payment arrangements upon written agreement. To inquire, contact us at contact@timedateultra.com before placing your Order. Any discussions are non-binding until confirmed by an Order Confirmation.

2.9. Late Payments: If your payment is overdue by more than four (4) days, we may suspend your access to Services until payment is received. Repeated late payments may result in termination of your subscription.

3. Cancellation Rights (For Consumers)

3.1. If you are a consumer (i.e., not purchasing for business use), you may cancel your subscription within fourteen (14) days after the Contract is formed (“Cooling-off Period”) and receive a full refund.

3.2. To cancel, email contact@timedateultra.com and refrain from using the Services.

3.3. If you consent to immediate access to Services, you waive your right to cancel during the Cooling-off Period once the Services begin.

3.4. Your statutory rights remain unaffected.

4. Cancelling Your Subscription

You may cancel your subscription by either:

• Logging into your account and following the cancellation instructions; or
• Emailing contact@timedateultra.com.

To avoid being charged for the next billing cycle, please cancel at least 24 hours before the scheduled renewal date.

5. Use of Marks

5.1. The trademarks, names, and logos associated with timedateultra are owned by Grovva Cap.

5.2. You may use these marks only to reference that your event or activity used timedateultra’s Services, and only with prior permission.

5.3. Misuse, alteration, or misleading presentation of our marks is strictly prohibited. We may revoke your right to use our marks at any time with notice.

6. Conduct of Events

6.1. You agree to comply with our published standards of conduct to maintain fairness and integrity in any event using our Services.

6.2. You are solely responsible for ensuring the legality of your event or activity. Grovva Cap does not provide legal advice or assume liability for event compliance.

7. Data Protection

7.1. We process personal data in accordance with our Privacy Notice.

7.2. When providing personal data to us, you confirm that you have obtained all necessary consents and complied with applicable data protection laws.

7.3. If we act as a data processor on your behalf, we may agree on additional terms through a Data Processing Addendum.

8. Limitation of Liability

8.1. Except as stated in clause 8.3, we are not liable for:

• Any indirect, incidental, or consequential damages;
• Loss of data, profits, or goodwill; or
• Business interruption or anticipated savings.

8.2. Our total liability under any Contract shall not exceed the total fees you paid for the Services in the twelve (12) months preceding the claim.

8.3. Nothing in these Terms limits or excludes liability for:

• Death or personal injury caused by negligence;
• Fraud or fraudulent misrepresentation; or
• Any matter where liability cannot lawfully be excluded.

9. Confidentiality

9.1. Both parties agree to maintain confidentiality of non-public information disclosed during the course of the Contract for five (5) years after termination.

9.2. Confidential information may be disclosed only to:

• Authorized employees or advisors who need to know it; or
• As required by law or regulatory authority.

9.3. Confidential information may not be used for any purpose other than fulfilling the Contract.

10. Communications

You agree that communications from Grovva Cap may be electronic. We may contact you via email or through notices posted on the Site.

11. Notices

All notices to us must be sent to contact@timedateultra.com. Notices to you will be sent to the email linked to your account.

Notices are deemed delivered within 24 hours of sending.

12. Transfer of Rights and Obligations

12.1. These Terms are binding on both parties and their respective successors.

12.2. You may not transfer your rights without our prior written consent.

12.3. We may transfer or assign our rights at any time without affecting your legal protections.

13. Force Majeure

We are not liable for failure or delay caused by events beyond our reasonable control (“Force Majeure Events”), including natural disasters, power failures, strikes, or network outages. If a Force Majeure Event lasts more than 28 days, either party may terminate the Contract with written notice.

14. Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that right. A waiver is valid only if expressly confirmed in writing.

15. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full effect.

16. Entire Agreement

These Terms, together with the Website Terms of Use, Privacy Notice, and Cookie Policy, form the entire agreement between you and Grovva Cap. You acknowledge that you have not relied on any representation not expressly stated in these Terms.

17. Changes to These Terms

We may modify these Subscription Terms at any time. Updated versions will be posted on the Site with the new “Last Updated” date. If changes affect active subscriptions, we will notify you in advance by email. Continued use of the Services after notice constitutes acceptance of the revised Terms.

18. Governing Law and Jurisdiction

These Subscription Terms and any disputes arising under them are governed by the laws of the United States of America (U.S.A.). You agree to the exclusive jurisdiction of the courts of your state or federal district to resolve any disputes related to your use of the Site or Services.